8301 W. Old Murphy Rd.

Franklin, NC  28734

(828) 349-5440

Cancellation Policy

All cancellation requests must be made via email — no exceptions.

We understand that travel plans can change, and we’ll always do our best to work with you. Here’s how cancellations work at our park:

31+ Days Before Arrival

  • You’re welcome to reschedule your stay one time at no charge.
  • Or, if you prefer, we can issue a refund minus a $50 processing fee.

 

Less Than 31 Days Before Arrival

  • We’ll place your site back on the market right away.
  • If it rebooks, you’ll receive a refund (minus the $50 processing fee).
    💡 Pro tip: the sooner you let us know, the easier it is for us to rebook your site.
  • If you need to adjust your reservation by a day or so, and those dates are available, we will do our best to make the change, but it is not guaranteed.

 

Some reservations are only refundable if re-rented (minus the $50 fee):

  • Special offers or discounted rates

  • Reservations made five months or more in advance.  While booking early guarantees your site, it also makes the site unavailable for others to book.  It isn’t reasonable to lock in a favorite site for your own use and then request a refund later if your plans change.  We will however, make a best effort attempt to rent your site, and refund to you whatever is collected, minus a $50 admin fee.

  • Late arrivals or early departures.

  • Situations outside of our control (weather, RV issues, scheduling conflicts, etc.)