8301 W. Old Murphy Rd Franklin NC 28734
Phone:
(828) 349-5440
email:
support@deerspringsrvpark.com
Cancellation Policy
Deer Springs is a very small, privately owned, RV park, and because of this our cancelation policy may be different that those of the larger parks. Being a small park, we can not make cash refunds or accept cancelations a couple of days from your arrival date as it is very unlikely we could find someone to fill that slot in the allotted time.
We want to be fair by everyone, but we need to be fair to ourselves as well. In a effort to do that, we have developed the following policies. Please read and understand our cancelation policies as these are the policies that we will refer to when handling cancelations. If you have questions, or don’t understand the following policies, please contact us at (828) 349-5440 for clarification.
We do not offer cash refunds, but we provide flexible options to accommodate your needs. All refunds on re-rented sites, will be subject to applicable processing fees, such as credit card fees or office handling costs.
If you are canceling 31 days or more before your scheduled arrival date, the following options are available:
- We can reschedule your reservation for a future date.
- We can place your site back on the market; if it rents, you will receive a full refund of collected fees.
- If the site does not rent in the time allowed, we can still reschedule your reservation for a future date.
If you are canceling less than 31 days before your scheduled arrival date:
- We can place your site back on the market; if it rents, you will receive a full refund of collected fees. Note: The sooner you notify us, the more likely we are to rent the site. Cancellations close to your arrival date, especially during peak seasons, are less likely to re-rent than those made with more notice.
Certain reservation types do not qualify for credits but may be refunded if re-rented (minus any applicable processing fees, such as credit card fees or office handling costs):
- Special offers or negotiated-rate reservations
- Reservations booked more than 3 months in advance of the arrival date. Note: While reserving well in advance secures your site, it also makes it unavailable to other guests during potentially high-demand times. Due to this, late cancellations—particularly for high-demand periods—cannot be guaranteed a full credit.
- Late arrivals or early departures
- Cancellations due to acts of God, weather events, RV issues, scheduling conflicts, etc.
Deer Springs RV Park
Adult Only RV Park in Franklin NC
8301 W. Old Murphy Rd
Franklin, NC 28734
(828) 349-5440